Exam Details, Procedures, Fee Schedule, and Additional Information
The 120 multiple-choice questions are from topic areas derived from the seven dimensions of the credit risk field as defined by RMA’s Certification Steering Committee. An additional 10 pilot items may appear in random order throughout the exam. Pilot items are new items that are being field tested for future exams. Pilot items are NOT used to calculate an examinee’s score.
The exam has been designed to assess the knowledge of a commercial credit risk professional with a minimum of three years (five years recommended) of credit risk experience.
The exam is composed of stand-alone multiple-choice questions of varying length and complexity, but which all offer four options. The entire exam is based on the concepts and experiences related to the commercial credit risk field.
At the test center, before taking the actual exam, you will be offered a five-minute computer tutorial and briefing. This is presented to familiarize you with computer-based exam procedures and the tabs you can use to access cash flow terms, ratios, and the on-screen calculator. Since no additional examination time is allocated to learn the computer, it is recommended that all applicants take the tutorial.
The total seat time in the examination room will be four hours and 50 minutes (290 minutes) for the exam, plus five minutes for the tutorial and five minutes for a survey. You may go to your locker for any water or snacks you bring. Although the clock will keep ticking, additional time has been provided so you can take a break.
You will receive initial results on-site, immediately following the certification exam. After confirmation of results, RMA will send official results letters by U.S. mail approximately 30 working days after the close of the examination window. Questions concerning the results should be directed to the RMA Credit Risk Certification Specialist at 800-677-7621 or 215-446-4013.
You may re-take the exam if you do not pass. RMA provides this option at a reduced fee. The reduced-fee option can be exercised one time only in the next testing window. Should you wish to take the exam a second time, complete the CRC Re-examination Registration Form (PDF) and fax the form to the RMA Credit Risk Certification Specialist at 215-446-4100. Refer to the fee schedule for the re-take fee. If you wish to re-take the exam beyond your second attempt, you must submit a new application and pay the full examination fee in effect at the time.
The CRC Exam is offered in the spring, summer and in the fall of each year.
Fee includes access to the RMA Body of Knowledge and additional sample questions.
Full payment (see fee schedule below)—by credit card only—must be submitted at the time of registration. Applications must be completed and submitted online. Online registration is accessible only during the open enrollment period.
Applications cannot be submitted after the deadline. If you miss an application deadline, you must wait until the application process begins for the next testing window. RMA will process your application within 10–14 business days of receipt. Within three weeks of receiving your application, RMA will notify you of the results.
RMA will email the results of your application review. If you are accepted, you will receive information on accessing the Body of Knowledge study material and the Web-based sample questions. You will also receive an Authorization-to-Test letter. If you do not receive the letter within three weeks of your application date, contact RMA immediately at 215-446-4013. It is your responsibility to ensure that the email and mailing information you provide on your application is accurate and that your system will accept email from RMA.
All examination candidates must apply by the deadline shown above. The examination fee must accompany the application.
In compliance with the Americans with Disabilities Act and Title VII of the Civil Rights Act as amended, (in Canada the Employment Equity Act, Canada) candidates with disabilities who require special arrangements at the exam site will be accommodated. Auxiliary services will be provided if they do not alter the exam or result in an unreasonable burden.
Candidates with documented disabilities that would prohibit them from taking the exam under standard conditions may request special examination accommodations. Complete the Special Accommodation Form (PDF) and fax to 215-446-4100. This form must be completed and either mailed or faxed to RMA, along with your supporting documentation.
If the request for special accommodations is approved, the Certification website will list the authorization-to-test (ATT) information noting the approved accommodation. For further ATT details, see the Authorization to Test section below. There is no additional fee for this service. Accommodations at the test site will be made to provide the special-needs candidate an environment equal to the testing environment of all other candidates.
No substitutes are permitted for the Credit Risk Certification examination. A substitution of one candidate for another is considered a cancellation. The person who wishes to take the exam must submit an examination application.
Verify all your personal data. Pay particular attention to your name and address. If you have any questions or concerns, or need to make edits to your personal information, call the Credit Risk Certification Specialist at 800-677-7621 or 215-446-4013 prior to making your exam appointment. It is critical that your personal data matches the form of identification you will be presenting at the testing center. If it does not match exactly, you may not be permitted to take the exam.
The name on the Authorization-to-Test letter is the name that will be used for verifying your identification, for your results report, and for your certificate.
To schedule your exam, call the Pearson VUE Call Center at 877-378-8378 or log on to the Pearson VUE website, www.pearsonvue.com/rma. Be sure to schedule your exam several weeks before your desired date to avoid disappointment. Pearson VUE Call Center hours are outlined in the ATT letter.
To complete the scheduling process, you will be asked for the examination identification number (or name) and the candidate ID number. Identify the test as the Credit Risk Certified examination. Refer to the specific exam number found in your ATT information.
Your information listed on the ATT page was sent to Pearson VUE. If you change anything, such as your last name, address, or phone number, be sure to contact the Credit Risk Certification Specialist at 800-677-7621 or 215-446-4013. Your updated information must be available at the testing center when you take the exam.
You will be given a confirmation number when you schedule your exam with Pearson VUE. Record this number and take it with you to the testing center. You will receive a confirmation letter from Pearson VUE by email within 48 hours (if you have provided an email address). The confirmation letter will state the date, time, and testing center of your scheduled appointment, along with driving directions. If you do not receive this email, contact Pearson VUE immediately at 877-378-8378. Be sure to take your Pearson VUE confirmation material to the exam.
Requests for exam rescheduling due to special circumstances (i.e., medical emergencies, birth or death of an immediate family member) must be submitted in writing along with official medical documentation. Send this request to the Credit Certification Specialist, 1801 Market Street, Suite 300, Philadelphia, PA 19103, USA. RMA recommends you contact the Credit Risk Certification Specialist, at 800-677-7621 or 215-446-4013, as soon as the emergency is identified but no later than 72 hours after the scheduled examination date. The Credit Risk Certification Specialist will review all requests on an individual basis. All responses from RMA will be in writing and sent through the U.S. mail. If approved, the deferral will be to the next testing window. If you do not take the exam in the approved testing window, you must begin the application process again by submitting a new application and the full fee.
The CRC exam is administered by Pearson VUE. As part of Pearson, the international media company, Pearson VUE implements innovative testing solutions that enhance the performance reliability and security of licensing and certification programs throughout the world.
RMA has selected Professional Testing Inc. (PTI) to participate in the ongoing maintenance of the CRC validation and scoring. The psychometric expertise of PTI joined with the credit expertise of the CRC Council and respective governing Committees assures the continued validity, reliability, and relevance of the exam.
The Authorization-to-Test (ATT) information is included in the document you use to contact the Pearson VUE testing center to schedule your examination. The information in this document—which has been sent to Pearson VUE—will confirm the examination availability dates and the contact information for the Pearson VUE Call Center. It will also contain instructions for scheduling and taking the examination.
The exam is offered at Pearson VUE Professional Centers (200 locations in the United States and its territories and over 115 Pearson VUE Authorized Testing Centers in Canada). To avoid disappointment, you are encouraged to contact Pearson VUE as soon as possible to obtain your first choice of testing centers and times. Pearson VUE offers examinations for many clients.